Student - Appeal your mitigating circumstances outcome

If you believe ACCA has not applied its procedures correctly by processing your mitigating circumstances request when issuing your exam result, you can appeal to the Examinations Appeals Committee by using the Contact us option below.

Once we receive your request, a £30 fee will be added to your account. You must pay this by the appeal submission deadline listed in the important dates section.

For your security, please do not submit any credit card details. All payments must be made directly through your student portal.

What happens next
After you pay the fee, we will send you an acknowledgement email confirming:

• Your appeal has been registered

• The date you will receive the outcome of your appeal
   

Your appeal will then be forwarded to the Examinations Appeals Committee for review.

• The mitigating appeals process is only applicable to students who have submitted a mitigating circumstance request before the relevant session deadline.
• The Examinations Appeals Committee meets once per exam session. We cannot consider appeals after the deadline or provide outcomes earlier than the date in your acknowledgement email.
• The appeals process is not a re-marking service. The Examinations Appeals Committee checks that all stages of the marking and mitigating circumstances processes were correctly applied.
• You cannot submit additional documentation or new information at this stage.
• We do not provide details of marks or internal considerations.
   

For full details on the Mitigating Circumstances appeals process, please visit ACCA Global.